Last Updated: September 17, 2026
Welcome to Rai Origin (“we”, “us”, “our”, or “Rai Origin”). Rai Origin respects your privacy and is committed to protecting the personal information you provide while using our website.
This Privacy Policy explains how we collect, use, and protect information when you visit https://raiorigin.com/, browse our products or collections, or contact us through our enquiry forms or other communication channels.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us or submit an enquiry through our website, including:
- Name
- Phone number
- Email address
- Enquiry or message details
- Information about the products or services you are interested in
- Any other information you choose to provide to us
We may also automatically collect limited technical information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Basic website usage information
2. How We Use Your Information
We may use the information collected through our website to:
- Respond to your enquiries
- Contact you regarding your enquiry or request
- Provide information about our products, collections or services
- Understand your requirements
- Improve our website and user experience
- Maintain website security
- Analyse general website traffic and usage
- Comply with applicable legal requirements
We will not use your personal information for purposes unrelated to your enquiry unless permitted or required by applicable law.
3. Enquiry Information
When you submit an enquiry through our website, the information you provide may be received by Rai Origin and used to respond to your request.
Depending on the nature of your enquiry, we may contact you by phone, email, WhatsApp, or another communication method using the contact information you have provided.
4. Cookies
Our website may use cookies or similar technologies to improve website functionality, remember preferences, understand website usage, and maintain website security.
You can control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
5. Third-Party Services
We may use third-party services to help operate, secure, analyse or improve our website. These services may process limited technical or enquiry-related information where necessary.
Examples may include:
- Website hosting providers
- Analytics services
- Security services
- Email or communication services
- Enquiry or form-processing services
Third-party services operate according to their own terms and privacy policies.
6. Sharing of Information
We do not sell or rent your personal information.
We may share information only when reasonably necessary to:
- Respond to your enquiry
- Operate and maintain our website
- Provide technical or communication services
- Protect our website and users
- Comply with legal or regulatory requirements
- Protect our rights or prevent misuse, fraud or security issues
We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.
7. Data Security
We take reasonable measures to protect the information submitted through our website against unauthorised access, misuse, alteration or disclosure.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
8. Data Retention
We may retain enquiry and contact information for as long as reasonably necessary to respond to enquiries, maintain business records, provide customer support, resolve disputes, or comply with applicable legal requirements.
When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable law.
9. External Links
Our website may contain links to third-party websites, social media platforms or other external services.
Rai Origin is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
10. Your Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information where legally applicable
- Withdraw consent where applicable
- Opt out of promotional communications
- Raise a privacy-related concern or complaint
To make a privacy-related request, please contact us using the details below.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable legal requirements.
Any changes will be published on this page with an updated “Last Updated” date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
Rai Origin
Email: support@raiorigin.com
Phone: +91-9064262776
Website: https://raiorigin.com/
14. Consent
By using our website or submitting an enquiry, you acknowledge that you have read and understood this Privacy Policy.
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